Returns & Exchanges

At Pure Living Space, we want you to be completely satisfied with your purchase for a healthier home. If you are not happy with your order, we offer a 30-day return window for most unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Ship the Package

  Attach the provided shipping label or use your preferred carrier to send the package back to our fulfillment center, ensuring you keep a copy of the tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.